ATOL Protected| March 2026 | £1,039 | |
| April 2026 | £1,219 | |
| May 2026 | £1,239 | |
| June 2026 | £1,369 | |
| July 2026 | £1,509 | |
| August 2026 | £1,419 | |
| September 2026 | £1,179 | |
| October 2026 | £1,339 | |
| November 2026 | £1,379 | |
| December 2026 | £1,379 | |
| January 2027 | £1,509 | |
| February 2027 | £1,849 |
About
An adults-only paradise awaits at The Reef 28, a luxury hotel. Ideally located in Playa del Carmen just minutes away from the bustling 5th Avenue this hotel has been designed to exude a unique and sophisticated style. Just some of the luxurious features include a roof top bar with stunning views, a stylish infinity pool and excellent amenities throughout the resort. Contemporary dining awaits, with a choice of authentic Mexican or Asian cuisine in the a la carte restaurants, plus a buffet restaurant offering a wide range of dishes. For those looking to relax, you'll feel truly revitalised after a visit to the spa with it's outstanding wellness facilities.
- Enjoy incredible city and ocean views from the glamorous rooftop infinity pool
- Excellent location just a stone's throw from the world-famous beaches of Playa del Carmen and the vibrant 5th Avenue
- Embark on a culinary journey across the resort restaurants, serving Mexican, Italian and Asian cuisine
Overview
At a glance
Awards
2024
- Travelers Choice
2023
- Travelers Choice 2023
- Travelers Choice
2020
- Certificate of Excellence 2020
- Travelers Choice 2020
2019
- Certificate of Excellence 2019
Accommodation
Relax in your luxurious suite offering excellent amenities to ensure your stay is comfortable.
Junior Suite
- King or two queen size beds
- Sofa bed
- Balcony with lounging area
- Mini bar restocked daily
- Rainfall showers
- Bathrobe & slippers
- Complimentary soaps & hair products
- Air conditioning
- Telephone
- Alarm clock
- Bluetooth speaker
- USB charging stations
- High speed internet access
- Safety deposit box (laptop size)
- Iron & ironing board
- Hair dryer and hair straighteners
- Coffee machine and microwave oven
- Flat screen TV with satellite channels
- 24 hour room service
- Aromatherapy and pillow menus available
Master Suite
Offering all the above in room amenities plus:
- One king size bed
- Living room with dining table
- Jacuzzi
Dining
Offering all-inclusive cuisine with a choice of dining options including the main buffet restaurant, your taste buds will be tantalised with the delicious treats available to savour. A la carte restaurants do not require reservations and visits are unlimited during your stay.
Cachito
Savour the fresh flavours of authentic Mexican cuisine or sample a local delicacy at this a la carte restaurant. You'll be spoilt for choice by the impressive menu as you soak up the romantic setting.
- Open: 12:30 - 00:30
El Asiatico
A delicious Asian menu awaits at El Asiatico, talented chefs serve their imaginative take on Asian cuisine for a unique experience.
- Open: 18:30 - 22:30
Ventiocho
Indulge in a variety of dishes and delight in the choices on offer, with new dishes to sample everyday.
- Open for Continental breakfast: 06:30 - 07:30
- Open for breakfast: 07:00 - 11:00
- Open for lunch: 12:30 - 15:00
- Open for dinner: 18:30 - 22:00
Café
For those moments you wish to enjoy a light breakfast, relax with a coffee or treat yourself to an array of sweet treats.
Bars
Arriba rooftop bar & lounge
With the beautiful ocean as your backdrop and the stunning infinity pool in sight this is the go to place for a tropical cocktail or refreshing beer.With music and delicious food you can be certain of a good time.
- Daytime: 11:00 - 18:00
- Evening: 22:00 - 02:00
Lobby bar
Vibrant with a casual atmosphere the Lobby bar is the perfect place to gather before your meal or for an evening nightcap.
- Open 20:00 - 23:00
La Cantina Del Mezcal
A speciality bar serving premium cocktails
Facilities
- Roof top lounge bar with premium services
- Infinity pool
- Full service spa
- Salon
- State of the art gym
- Yoga area complete with a virtual trainer
- Shuttle access to all-inclusive family friendly beach clubs located at sister properties The Reef Playacar and The Reef Coco Beach
- 24 hour room service
Leisure
Spa at The Reef 28
A relaxing retreat where you can experience complete mind and body rejuvenation. Delight in the oasis of the spa and choose from a full range of massages and facials for an exquisite pampering session. You can also enjoy the spa facilities at Ya'ax Spa at The Reef Playacar and The Reef Coco Beach.
State of the art gym
If you choose to workout you'll be delighted at the excellent facilities and latest Life Fitness equipment available for your use.
Yoga area
Practice your yoga at this dedicated area on the resort, offering ample space. For inspiration use the Virtual Trainer who will expertly guide you through your Yoga session.
