
About
Iberostar Quetzal All-Inclusive is located right on the beach, delivering an unrivalled combination of traditional culture and luxury. An ideal resort for the whole family, this ideally located playa del carmen resort delivers everything from top restaurants, brilliant bars, fun kids clubs, exciting entertainment and much more. Check into Iberostar Quetzal for a traditional Mayan holiday experience.
- Prime location on one of the best beaches in the Riviera Maya
- Family-friendly resort with a children's pool, playground and activity programme
- Embark on an underwater adventure at the resort's diving centre
Overview
At a glance
Awards
2024
- Travelers Choice Best of the Best - AllInclusive
- Travelers Choice
2021
- Travelers Choice 2021
2020
- Traveler's Choice - Family
- Certificate of Excellence 2020
- Travelers Choice Best of Best - Family
- Travelers Choice 2020
2019
- Traveler's Choice - Family
- Certificate of Excellence 2019
2018
- Certificate of Excellence 2018
Other
- GreenLeader Gold
- GreenLeader Gold - Gold level
Accommodation
With 6 room options to pick from at Iberostar Quetzal Mexico, there is plenty of choice when it comes to selecting the perfect room for you or the family. All rooms include:
- Room service (11:00-23:00)
- Digital safe
- Flat-screen TV
- Alarm clock
- Air conditioning and ceiling fan
- Minibar
- Coffee maker
- Iron and ironing board
- Vanity sink
- Shower
- Hair dryer
- Free WiFi
Standard Room
- 377 ft2
- King size bed or two double beds
- Private balcony
- Garden or Jungle View
Family Room
- 754 ft2
- Interconnected rooms
- King size bed and two double beds
- Private balcony x 2
- Family welcome kit
- Free access to hydrotherapy pool
- Garden or Jungle View
Superior Room
- 377 ft2
- King size bed or two double beds
- Private balcony
- Free access to hydrotherapy pool
- Garden or Jungle View
Junior Suite
- 409 ft2
- King size bed
- 2 Sofas
- Private balcony
- Free access to hydrotherapy pool
- Garden or Jungle View
Ocean Front Junior Suite
- 377 ft2
- King size bed
- 2 Sofas
- Private balcony
- Free access to hydrotherapy pool
- Nightly Turndown service
- Additional minibar contents
- Ocean View
Presidential Suite
- 2,282 ft2
- 1 bedroom with King size bed
- Second bedroom with 2 double beds
- Large living room
- Dining Room
- Kitchenette
- Espresso Machine
- Private in suite check in
- Pressing service
- Flower service
- Early check in and late check out
- Private terrace with whirlpool and loungers
- Free access to hydrotherapy pool
- Nightly Turndown service
- Additional minibar contents
- Oceanfront View
Dining
Restaurants
The 5-star, all-inclusive at Iberostar Quetzal features fine cuisine from all over the world throughout its 3 restaurants.
Cozumel Buffet
Enjoy food from across the globe in this buffet restaurant. With live cooking stations and expertly prepared fresh dishes served throughout the day, you are always in for a treat at the buffet
- Breakfast: 06:00 - 07:30
- Lunch: 13:00 - 15:00
- Dinner: 18:30 - 22:00
- Reservations: Required for Dinner
La Marimba
Check out this traditional steak house for the best cuts of meat, served up with a view of the pool
- Buffet lunch: 11:00 - 15:00
- Dinner: 18:00 - 22:00
- Reservations: Required for Dinner
La Gondola
Quintessential Italian fare served up in a romantic atmosphere
- Dinner: 18:30 - 22:00
- Reservations: Required
Bars
There's 7 bars including a handy ice cream stand and a tempting swim up bar throughout the resort
El Paso
This lobby bar is an ideal hangout with an array of your favourite drinks on offer
- Open: 09:00 - 21:00
La Cascada
Swim right up to the bar to pick up a refreshing cocktail or more
- Open: 09:00 - 17:00
Beach Bar
No need to leave the sensational sands to stay hydrated at the beach bar
- Open: 09:00 - 17:00
La Plaza
Grab a drink in time for the show at the theatre bar
- Open: 17:00 - 00:00
Ice Cream Stand
There's nothing better than an ice cream to stay cool in the wonderful sun
- Open: 11:00 - 16:00
Sports Bar
Check out the results in this lively bar
- Open: 17:00 - 01:00
- Adults Only
Cigar Lounge
Enjoy a sophisticated drink whilst you take in the atmosphere with a fine cigar.
- Open: 10:00 - 00:00
- Adults Only
Facilities
Enjoy a wealth of activities at Quetzal Hotel Mexico.
- Unlimited hot, soft and alcoholic drink available until 02:00
- 3 Restaurants
- Room service from 11:00 - 23:00
- Use of facilities at the adjoining Iberostar Tucan
- Free Wi-Fi throughout the hotel
- Three outdoor swimming pools including an activity pool and adults-only pool
- Whirlpool
- Sun loungers and parasols by the pools and on the beach
- Pool/beach towels (refundable deposit required)
- Water sports
- Land Sports
- Kids Club
- Kids' pool
- Playground
- Evening entertainment including live music and professional shows
- Golf at Iberostar Paraiso in Playa Paraiso (25km away - £)
- Spa with whirlpool and sauna (£)
- Beauty salon services (£)
- Money exchange (£)
- Scuba diving centre (£)
Leisure
There's always something to keep you occupied. Whether it is relaxation or adventure you are after, Iberostar Queztal has you covered.
Land Sports
- Aerobics
- Archery
- Dance lessons
- Darts
- Beach football
- French bowls
- Volleyball
- Gym
- Zumba
- Yoga
- Tennis
- Pool Table
- Table Tennis
Water Sports
- Snorkelling
- Kayaks
- Windsurfing
- Diving (£)
- Parasailing (£)
- Catamaran (£)
- Jet-skis (£)
Sensations Spa
Pamper yourself in the spa with a full range of incredible services including:
- Massages
- Facials
- Therapies
- Open: 08:00 - 19:00
Kid's Club
Packed full of activities, Iberostar Quetzal's kid-friendly amenities offer something for every young traveller.
- Mini Disco
- Films
- Games room
- Library
- Spanish Lessons
- Open: 10:00 - 16:30
Entertainment
- Dance Classes
- Theatre Shows
- Karaoke













