• The hotel Grand Velas Riviera Maya is located around 10 km from Playa del Carmen and 70 km from Tulum.
• The hotel is situated directly on a sandy beach with free sun umbrellas and sun loungers.
• The tourist center is about 10 km away, and you can find a food store and other shopping facilities approximately 10 km away.
• The nearest bars and restaurants are also around 10 km away, as well as the nearest disco and cinema.

Amenities

• The hotel has 539 rooms spread over one main building and 4 adjoining buildings.
• The hotel offers a 24h reception, lobby with bar, 12 lifts, air conditioning, safe, shop, and parking area (all free of charge).
• There are 8 air-conditioned restaurants and a snack bar, as well as 9 bars where you can relax.
• WiFi is available for free.
• The hotel has barrier-free access, a wheelchair accessible lift, and offers room cleaning, room service, and concierge service free of charge.

Pool

• There are three freshwater pools, including a children's pool, with sun umbrellas and sun loungers available for free.
• There is a pool bar where you can get refreshing beverages.

Meals

• Breakfast is served buffet-style.

Sport and Leisure

• Billiards and table tennis are available for a fee.
• There is a fitness center, aerobics, and a golf course approximately 2 km away.
• Bicycle rental is also available.
• Spa area, sauna, whirlpool, and massages are available for a fee.
• Steam bath is available for a fee.
• There are evening shows and live music for adults, as well as a play area for children.
• There is a child supervision program for children aged 5-12, and babysitting services are available for a fee.
• A gaming room is also available.

Additional Information

• Some facilities, amenities, and activities may incur additional fees.
• Languages spoken include English and Spanish.
• Accepted methods of payment include Euro, MasterCard, American Express, and Visa.

Room Types

• 2 Bedroom Ambassador FamilySuite (Ocean View): This room type features double bed, queen size bed or king size bed, extra bed, baby cot, tiled floor, jacuzzi, private pool, balcony or terrace, kettle, minibar, internet, safe, and flat screen TV.
• Ambassador Suite (Ocean View): This room type features double bed, queen size bed or king size bed, extra bed, baby cot, tiled floor, jacuzzi, private pool, balcony or terrace, kettle, minibar, internet, safe, and flat screen TV.
• Ambassador Suite (Ocean View, Private-PoolTerrace): This room type features double bed, queen size bed or king size bed, extra bed, baby cot, tiled floor, jacuzzi, private pool, balcony or terrace, kettle, minibar, internet, safe, and flat screen TV.
• Deluxe Suite (Jungle View): This room type features double bed, queen size bed or king size bed, extra bed, baby cot, tiled floor, jacuzzi, private pool, balcony or terrace, kettle, minibar, internet, safe, and flat screen TV.
• Deluxe Suite (Jungle View, Plunge Pool): This room type features double bed, queen size bed or king size bed, extra bed, baby cot, tiled floor, jacuzzi, private pool, balcony or terrace, kettle, minibar, internet, safe, and flat screen TV.
• 2 Bedroom Deluxe Suite (Jungle View): This room type features double bed, queen size bed or king size bed, extra bed, baby cot, tiled floor, jacuzzi, private pool, balcony or terrace, kettle, minibar, internet, safe, and flat screen TV.
• Grand Suite (Ocean Front): This room type features double bed, queen size bed or king size bed, extra bed, baby cot, tiled floor, jacuzzi, private pool, balcony or terrace, kettle, minibar, internet, safe, and flat screen TV.

• Five-star all-suite beachfront resort
• Choose from a host of restaurants with menus curated by top chefs
• Spend time luxuriating in the resort spa