ATOL Protected| July 2026 | £2,379 | |
| August 2026 | £2,079 | |
| September 2026 | £1,769 | |
| October 2026 | £1,939 | |
| November 2026 | £2,009 | |
| December 2026 | £2,079 | |
| February 2027 | £2,369 | |
| March 2027 | £2,429 | |
| April 2027 | £2,169 | |
| May 2027 | £2,239 | |
| June 2027 | £2,409 | |
| July 2027 | £2,529 | |
| August 2027 | £2,159 |
About
Located just 10 minutes from Cancun International Airport, Moon Palace Cancun is a five-star, all-inclusive beachfront resort that blends luxury with family-friendly convenience. Set along Mexico’s sun-soaked Caribbean coastline, this expansive resort offers an exceptional experience for families seeking both relaxation and adventure.
With over 1,300 elegantly appointed rooms, including Superior Family Suites with interconnecting spaces and high-end amenities, Moon Palace Cancun ensures every member of the family feels at home. All accommodations feature double whirlpool tubs, private balconies and thoughtful touches like pillow menus, choice of scents, in-room diffusers and 24-hour room service.
Families will find no shortage of entertainment. Children can explore The Playroom Kids Club (ages 4–12), enjoy the splash zone and kiddie pool, or challenge themselves on the FlowRider® Double Wave Simulator. For older children and teens, the WIRED Lounge offers arcade games, consoles, and more. Meanwhile, adults can unwind at the AWE Spa, enjoy a round of golf on the Jack Nicklaus Signature Course, or simply relax by the pool with a cocktail in hand.
Dining is a highlight, with a selection of diverse restaurants offering everything from traditional Mexican and gourmet Italian to Asian teppanyaki and wood-fired pizza. Each venue is designed to cater to all ages and palates, while attentive service ensures a seamless experience.
With top-shelf drinks, complimentary Wi-Fi, nightly entertainment, and a wealth of activities all included, Moon Palace Cancun redefines the standard for luxury family holidays. Whether you're seeking beachfront relaxation, unforgettable excursions, or moments that bring the whole family together, this resort delivers with style, comfort, and world-class service. Book today with no hidden fees.
- 5-star, luxury resort just 10 minutes from Cancun International Airport
- Guests enjoy full access to the neighbouring Moon Palace Nizuc, giving families double the pools, restaurants, and entertainment.
- From the FlowRider® wave simulator and Jack Nicklaus Signature golf courses, Moon Palace Cancun offers non-stop activities.
Overview
At a glance
Awards
2023
- Travelers Choice 2023
- Travelers Choice
2022
- Travelers Choice 2022
- Travelers Choice
2018
- Certificate of Excellence 2018
- Traveler's Choice
- Traveler's Choice - Family
Other
- GreenLeader Platinum
- GreenLeader Platinum - Platinum level
Accommodation
Spacious, stylish, and family-focused, the resort’s wide selection of suites, including interconnecting options, offer luxury touches and home-from-home comfort.
Room Amenities at Moon Palace Cancun
- Whirlpool tub
- 24-hour room S=service
- CHI® bath amenities dispensers & Natura Bissé soap
- Coffee maker
- Premium liquor dispenser
- Bathrobes & slippers
- Private bathroom with shower
- Direct-dial telephone
- Iron & ironing board
- Digital safe
- High-speed Wi-Fi
- CHI® hair dryer and straightener
- Welcome bottle of wine
- Smart TV with Google Chromecast®
- Individually controlled air conditioning
- Alarm clock
- Mini-bar with sodas, bottled water, juices, domestic and imported beers (refreshed daily)
Room Categories at Moon Palace Cancun
- Superior Deluxe Garden View
- Superior Deluxe Ocean View
- Superior Junior Suite Golf Course View with Golf Cart Included
- Superior Honeymoon Suite
- Swim-Up Suite
- Superior Governor Suite
- Governor Ocean Front Suite
- Superior Family Deluxe
- Superior Two Bedroom Suite Golf Course View
- Superior Two-Bedroom Presidential Suite
Superior Deluxe Garden View
- 45 sqm
- 1 king-sized bed or 2 double beds
- Private balcony
- Garden view
- Max occupancy: 4 guests
Superior Junior Suite Golf Course View with Golf Cart Included
- 65 sqm
- 1 king-sized bed
- Private balcony or terrace
- Golf course view
- Max occupancy: 2 guests
Superior Deluxe Ocean View
- 45 sqm
- 1 king-sized bed or 2 double beds
- Private balcony
- Ocean view
- Max occupancy: 4 guests
Superior Honeymoon Suite
- 45 sqm
- 1 king-sized bed
- Private balcony
- Ocean view
- Max occupancy: 2 adults
Swim-Up Suite
- 45 sqm
- 1 king-sized bed or 2 double beds
- Private terrace
- Garden/pool view
- Max occupancy: 4 guests
Superior Family Deluxe
- 90 sqm
- 1 king-sized bed & 2 double beds
- Private balcony
- Garden view
- Max occupancy: 6 guests
Superior Governor Suite
- 90 sqm
- 1 king-sized bed
- Private balcony
- Ocean view
- Max occupancy: 4 guests
Governor Ocean Front Suite
- 90 sqm
- 1 king-sized bed
- Private balcony
- Ocean Front
- Max occupancy: 4 guests
Superior Two-Bedroom Suite Golf Course View
- 282.8 sqm
- 1 king-sized bed & 2 double beds
- Private terrace
- Golf course view
- Max occupancy: 6 guests
Superior Two-Bedroom Presidential Suite
- 166.8 sqm
- 1 king-sized bed & 2 double beds
- Golf cart included for personal use
- Private terrace
- Ocean view
- Max occupancy: 6 guests
Dining
Restaurants at Moon Palace Cancun
Moon Palace Cancun takes all-inclusive dining to another level, serving global flavours that cater to every craving and every age.
Agra
- A la carte
- Cuisine: Indian
- Opening times:
- Dinner: 18:00-23:00
Momo
- A la carte
- Cuisine: Pan-Asian
- Opening times:
- Dinner: 18:00-23:00
Gondola
- A la carte/buffet
- Cuisine: Italian
- Opening times:
- Breakfast buffet: 07:00-11:30
- A la carte dinner: 18:00-23:00
Bugambilias
- Buffet
- Cuisine: Mexican
- Opening times:
- Breakfast: 06:45-11:00
- Lunch: 12:30-17:00
- Dinner: 18:00-23:00
Palapa Asadero
- A la carte/buffet
- Cuisine: International
- Opening times:
- Buffet lunch: 11:30-16:30
- A la carte dinner: 18:00-23:00
Pier 8
- A la carte/buffet
- Cuisine: Seafood & Grill
- Opening times:
- Buffet lunch: 12:00-16:30
- A la carte dinner: 18:00-23:00
Smoked
- Texas-style BBQ
- Opening times:
- Lunch: 12:00-17:00
Trattoria
- A la carte
- Cuisine: Italian
- Opening times:
- Dinner: 18:00-23:00
Riviera Maya
- A la carte
- Cuisine: Mayan/Yuctan
- Opening times:
- Breakfast: 07:00-11:30
- Lunch: 12:30-16:30
- Dinner: 18:00-24:00
Pepe’s Pizza
- Pizza
- Opening times: 12:30-22:00
Poolside Pizza
- Pizza
- Opening times: 10:00-16:00
Café Bistro
- Café
- Open 24hrs
Bars
- Lobby Bar
- Los Columpios Bar
- VIP Lounge Bar
- Sky Bar
- Noir Night Club
- 19th Hole Bar
Facilities
Moon Palace Cancun is packed with thoughtful amenities to elevate your stay, from lagoon-style pools and dedicated kids’ areas to 24-hour room service, boutique shopping, and on-site concierge support for a truly effortless holiday experience.
- Concierge
- 24-hour room service
- Complimentary Wi-Fi
- Wedding services (£)
- Beauty salon (£)
- Spa boutique (£)
- Doctor on call 24 hrs (£)
- Dry cleaning & laundry service (£)
- Gift shop (£)
- Jewellery store (£)
- Palace Vacation Planners (£)
- Taxis available 24 hrs (£)
- Cribs & rollaway beds (upon request)
- Wheelchairs (upon request)
- Currency exchange
- Ice machines
- ATM machine
- Complimentary self-parking
- Palace Rent-A-Car (£)
- Shuttle to Moon Spa & Golf Club
- Lobby-to-Lobby Shuttle
- Jack Nicklaus Signature Golf Course (£)
- Golf Academy (£)
- Nanny Service (£)
Leisure
From beachside activities and nightly entertainment to golf, water sports, and even an arcade lounge, every day brings something new for the whole family to enjoy.
Sports
- Beach soccer
- Beach volleypool
- Pool volleyball
- 2 tennis courts
- 4 pickleball courts
- 1 basketball court
- Golf
Water Sports
- Non-motirized water sports
Other Activities
- 1 Outdoor pool with 3 sections
- Flowrider® Double Wave Simulator
- 6 double whirlpool tubs
- Yoga
- Pilates
- Meditation garden
- Mini Golf
- Bicycles
- Pool
- Table tennis
- Board games
- Noir Night Club
- WIRED Lounge
- O Spa
- Daily activities
- Nightly entertainment
- Private beach
Kids Facilities
- The Playroom Kids Club
- Skate’n play
- Playground
Spa & Wellness
AWE Spa
The AWE Spa is a sanctuary for parents and couples alike, offering indulgent treatments and serene spaces designed to refresh body and mind.
- Facials
- Massages
- Body & soul
- Body wraps
- Beauty Salon
- Bath therapies
- Treatment rooms
Faq's
Resort FAQs
Here are some frequently asked questions about Moon Palace Cancun.
How much does it cost to stay at Moon Palace Cancun?
The cost of your stay at Moon Palace Cancun will depend on a number of factors including when you go and which room type you book. However, you're guaranteed to see the best prices anywhere by signing up to access our Subscriber Exclusive offers.
What are the check-in/out times at Moon Palace Cancun?
Check-in at Moon Palace Cancun is from 15:00. Check-out is until 12:00.
Is Moon Palace Cancun suitable for families with young children?
Yes, Moon Palace Cancun is perfect for families with children of all ages. The resort offers family suites, a kids' splash zone, The Playroom Kids Club (ages 4–12), and the WIRED Lounge for older children.
Do guests at Moon Palace Cancun have access to Moon Palace Nizuc?
Yes! Guests staying at Moon Palace Cancun enjoy full access to the facilities, restaurants, and pools at Moon Palace Nizuc, giving families even more dining options, leisure spaces, and ways to enjoy their stay.
What’s included in the all-inclusive package at Moon Palace Cancun?
The all-inclusive experience at Moon Palace Cancun covers unlimited dining and drinks, 24-hour room service, daily activities, nightly entertainment, non-motorised water sports, complimentary Wi-Fi, and even access to the sister resort, Moon Palace Nizuc.
Palace Resorts
Excellent value all-inclusive holidays push Palace Resorts right to the forefront of Mexican-Caribbean holidaymaking. Complete with spas, excellent dining and resort credit for all holidaymakers, Palace Resorts are great if you're trying the Mexican-Caribbean for the first time.
