The Lowcosttravelgroup, who operate lowcostholidays.com and lowcostbeds.com, yesterday entered administration. This left roughly 27,000 holidaymakers stranded overseas and jeopardised 120,000 future bookings due to unpaid costs. The reason for this is simple: holidays through the Lowcosttravelgroup were not ATOL protected.
“ATOL protection ensures that you don’t lose your money, even if your travel company collapses.”
This would never happen with a Blue Bay Travel holiday. Our philosophy ensures that holidaymakers can make wonderful memories that are 100% financially secure. Here are the two main ways we keep your travel plans safe:
1. ATOL Protection
Every UK travel company (including us) that sells holidays packaged with flights is required to hold an ATOL, which stands for Air Travel Organiser’s Licence. When you book any of our holidays you receive an ATOL certificate that offers extensive financial protection. ATOL protection ensures that you don’t lose your money, even if your travel company collapses. We’re here for the long run, but we’d never take that risk with your hard-earned pounds. In the event of a collapse, ATOL protection will refund all your money if you’re still in the UK, or enable you to finish your holiday and return home if you’ve already departed. You’re also entitled to practical assistance if issues arise while you’re on holiday, and the claims process is simple and direct.
2. ABTA Membership
Blue Bay Travel is an ABTA member (Association of British Travel Agents), so we abide by the ABTA code. Members uphold this code to evidence a superior standard of personalised service that allows you to holiday with confidence. Binding elements of this code include accurate advice, truthful recommendations, and efficient complaint resolution. From the outset, your holiday will be built on rock-solid foundations of quality industry-regulated advice. We even uphold our ABTA code on holidays sold on behalf of other ATOL holders. Here’s a video with more details about the ABTA code:
“Our philosophy ensures that holidaymakers can make wonderful memories that are 100% financially secure.”
We believe that it’s our responsibility as a travel agency to protect your holiday investment to the best of our ability, and that’s exactly what the ATOL and ABTA schemes do for you.
We independently search the market for the best deals, but we only use providers who have ATOL security. We have no bookings with any company associated with the Lowcosttravelgroup, and all our holidaymakers are protected by high-profile, highly efficient independent organisations.
If you have any questions about ATOL, ABTA, or holidaymaking in general, please get in touch in the comments below.
Your holidays are safe with us, so let’s go make some memories together.