Laura Turner

Customer Service Advisor

I joined Blue Bay Travel in July 2009 as a part time Customer Service Advisor, and since then I have nurtured a variety of skills and specialisations that have proved indispensable to holidaymakers.

My abilities are reinforced by time spent as a Blue Bay Concierge, a role which has allowed me to build an extensive knowledge of the travel industry. This expertise ranges from airport parking to holiday insurance, so I know how to make your holiday arrangements come together as smoothly as possible.

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Training & Qualifications

  • Sandals & Beaches Specialist
  • AM Resorts Master Agent
  • Almond Resorts Specialist
  • Elite Island Resorts Specialist
  • Couples Resorts Specialist
  • Occidental Resorts Specialist
  • Harlequin Resorts Specialist
  • Dreams Master Agent
  • Secrets Master Agent

In a nutshell.

  • Describe yourself in three words: Fun, Passionate, Crazy
  • Catchphrase: "You do it because you're best at that"
  • Likes: Red wine, David Tennant and spending time with my family
  • Hidden talent: My knowledge of The Beatles
  • Lesser-known fact about you: I had a Blue Peter competition winners badge when I was younger for designing a poster
  • Best feeling in the world: When my daughter gives me a kiss and tells me she loves me for no reason at all
  • Favourite snack: Tea and biscuits
  • What type of hat best describes your personality: A cork hat (also known as a hobbly-bob) as I’m casual, fun and practical. I don’t like little things getting in my way, and I love to see wine corks in front of me
  • If you could have any superpower, what would it be and why: To change into anything I wish because it would be quite fun
  • Best holiday you’ve ever had: Australia Via Singapore

Places I've Been.

What my clients say.

  • Thank you for all you have done for us, Laura has been brilliant
  • Thank you very much for all you have done!
  • Just want to say a big thank you to everyone at BlueBay Travel. My Fiancee and I had a truly wonderful holiday to the Dominican Republic in September and are very grateful for the professional but friendly manner of everyone at Blue Bay.
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