Safe. Secure. Simple.

Delivering your perfect, unforgettable escape is kinda our thing. But that's because we know there’s more to a perfect stay in paradise than just sunning it up. That’s why we look after you through the entire process. From booking to sunning and back again! Here’s how we do it…

Financial Protection

It’s true, we do have some amazing offers aimed at taking you from the sofa to the surf. But you work hard for your money, so the thought of giving it away to just anyone probably has you in cold sweats. Well we’re a trusted member of ABTA and only sell ATOL protected holidays, so if the worst should happen you can rest assured your spondoolies are safe with us. So the only cold liquid in your palms will be the condensation of the cocktail you’re quaffing. Cheers!


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Flexible Holidays.

Life can be pretty unpredictable, don’t worry we’re not getting all philosophical but rest assured you’re in safe hands when you book with us. We understand that travel is a little unpredictable at the moment due to COVID-19. That’s why we’re proud to offer all our customers a Flexible Holiday Plan. This guarantees that if your long-awaited fiesta is affected by fiasco, you can change your booking dates and destination for free, up to 59 days before your departure date. Our holiday experts are on hand throughout the whole process and will work closely with you to find you an alternative holiday that ticks all your boxes. We pride ourselves on extremely high levels of customer service and will be here for you every step of the way. A little reassurance goes a long way to give you the peace of mind you deserve. For more information on travelling during COVID-19 visit our help centre here: bluebaytravel.co.uk/help/coronavirus.


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UK Call Centre

We’re proud to be based right here in the heart of the UK. We also remain committed to benefitting our local community and developing our Blue Bay family throughout their careers. Which is why whenever you call our dedicated and knowledgeable team, you’ll get through to a friendly voice who cares. Afterall, we’re in the business of delivering sunshine, not storm clouds.


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Open 7 days.

Booking your next break can be an all-encompassing enterprise. From that first heart flutter you get from seeing your perfect resort, to returning home and flopping back down on your sofa ready to book again to battle those dreaded holiday blues. Our expert team are available Monday – Sunday to help you through the journey with ease. We’re here for you from flutter to flop.


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Customer Satisfaction

Everyone remembers happy holidays. Those sepia toned sunny beach day flashbacks that beam to the forefront of your mind when you’re in the queue at the bank. For us there’s no better feeling than hearing we helped create that for you. Equally, we’re always on the lookout for opportunities to improve our service. So, if you’ve got any thoughts for us let us know via Trustpilot.


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* Flexible holidays are applicable to departures up to until 30 April 2022. Changes can be made up to 59 days prior to travel. Should costs be higher for the alternative dates or destination selected, these must be paid at the time of balance being due. Changes between tour operators may also incur charges, which also must be paid at the time of amendment. All other terms and conditions apply.