Safe. Secure. Simple.
Delivering your perfect, unforgettable escape is kinda our thing. But that's because we know there’s more to a perfect stay in paradise than just sunning it up. That’s why we look after you through the entire process. From booking to sunning and back again! In the words of 90s R&B sensation Montell Jordan, this is how we do it...…
Financial Protection
It’s true, we do have some amazing offers aimed at taking you from the sofa to the surf. But you work hard for your money, so the thought of giving it away to just anyone probably has you in cold sweats. Well we’re a trusted member of ABTA and only sell ATOL protected holidays, so if the worst should happen you can rest assured your spondoolies are safe with us. So the only cold liquid in your palms will be the condensation of the cocktail you’re quaffing. Cheers!
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Flexible Holidays.
Life can be pretty unpredictable; don’t worry we’re not getting all philosophical, but rest assured you’re in safe hands when you book with us. We understand there are occasions when your plans need to change. If this happens, our holiday experts are on hand to help throughout the process, working with you to find alternative arrangements that tick all the boxes.* We pride ourselves on delivering extremely high levels of customer service, to give you the peace of mind you deserve. Because, after all, a little reassurance goes a long way.
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UK Call Centre
We’re proud to be based right here in the heart of the UK. We also remain committed to benefitting our local community and developing our Blue Bay family throughout their careers. Which is why whenever you call our dedicated and knowledgeable team, you’ll get through to a friendly voice who cares. Afterall, we’re in the business of delivering sunshine, not storm clouds.
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Open 7 days.
Booking your next break can be an all-encompassing enterprise. From that first heart flutter you get from seeing your perfect resort, to returning home and flopping back down on your sofa ready to book again to battle those dreaded holiday blues. Our expert team are available Monday – Sunday to help you through the journey with ease. We’re here for you from flutter to flop.
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Customer Satisfaction
Everyone remembers happy holidays. Those sepia toned sunny beach day flashbacks that beam to the forefront of your mind when you’re in the queue at the bank. For us there’s no better feeling than hearing we helped create that for you. Equally, we’re always on the lookout for opportunities to improve our service. So, if you’ve got any thoughts for us let us know via Trustpilot.
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