Middle East Travel Update
Due to the ongoing situation in the Middle East, we're currently receiving a higher number of calls than usual.
Please be assured that the safety and wellbeing of our customers is our highest priority.
Our team are currently reviewing bookings in departure date order for customers travelling up to and including 20 March 2026, and we'll contact you directly if your booking is affected.
If your departure date falls within this timeframe, there is no need to contact us – we will be in touch as soon as possible if there are any changes to your booking.
Thank you for your patience and understanding. We're working hard to support all affected customers as quickly as possible.
If Your Return Flight Has Been Cancelled
We understand how stressful this can be, and we're here to help. To ensure your airline can keep you informed about your return journey, please:
🔹 Ensure your email address and contact details are up to date via your airline’s website or mobile app
🔹 Check in for your return flight as soon as check-in opens
🔹 Monitor your email and airline app regularly for updates
If you require urgent assistance, please contact our 24/7 helpline on 01782 498619, where a member of our team will be happy to support you.
Travelling to or Connecting Through the UAE, Qatar, or Bahrain
Departing On or Before 20 March 2026
If you’re due to travel to or transit through the UAE, Qatar or Bahrain on or before 20 March 2026, our team is currently reviewing affected bookings in departure date order. We’ll contact you directly if your booking is impacted to discuss the options available to you.
Departing After 20 March 2026
If your trip is scheduled to depart after 20 March 2026, there’s no need to contact us at this stage. If your booking becomes affected, we’ll be in touch with you as soon as possible.
