Steph Mannock

Customer Service Advisor

I joined Blue Bay Travel in October 2010 as a full time Customer Service Advisor and was delighted to be promoted to a Customer Service Team Leader three years later. After working in this department for 5 years, I was given an exciting opportunity to progress and try something new working in the Contracts Team which was great experience. I have a BTEC National Diploma in Travel & Tourism, and I love going on holiday. Working at Blue Bay Travel I get to experience long haul destinations and I still have many more that I can't wait to tick off my list!

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In a nutshell.

  • Describe yourself in three words: Bubbly, Fun, Intelligent
  • Catchphrase: "That’s the one Poppadum"
  • Likes: Holidays, Nights Out, Friends & Family
  • Hidden talent: I can play the piano
  • Lesser-known fact about you: I use to be a good runner (in the school days)
  • Best feeling in the world: Finding money you didn’t think you had in your bag/pockets
  • Favourite snack: Tesco Finest Triple Chocolate Cookies (even better when warmed in the microwave)
  • What type of hat best describes your personality: Party hat, because I love to party
  • If you could have any superpower, what would it be and why: A vampire with supernatural powers, I would read minds and live forever
  • Best holiday you’ve ever had: Mexico, celebrating my Mum’s birthday

Places I've Been.

What my clients say.

  • We would like to thank Stephanie, Alice & Diane's fantastic help. They are credit to the company. This makes Blue Bay my best travel agent in the world and would recommend to anyone - don't hesitate to use this company.
  • Just been looking at photos of my 2012 holiday in Mexico, booked with you guys. Had a fantastic time, thanks to Chris, Sam and Stephanie at Blue bay.
  • I wanted to say a huge thank you for getting this back for us - I really appreciate the way you chased Kuoni and kept me updated of the progress. It really is great customer service, and you stand out from the crowd as a result.
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From my blog.

Steph Moon Palace Cancun: Moon Grand

Posted in Fam Trip by Steph on

You know you're in for something epic when you hear the excited whispers of Holidaymakers past speaking of all things incredible about the spot you're to embark on. Such things happened for my recent escape to Moon Palace Cancun. Made up of 4 distinct areas, I was in Moon Grand and had a blast! Let me give you a whistle-stop tour of Moon Palace Cancun.

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