Laura Turner

Customer Service Advisor

I joined Blue Bay Travel in July 2009 as a part time Customer Service Advisor, and since then I have nurtured a variety of skills and specialisations that have proved indispensable to holidaymakers.

My abilities are reinforced by time spent as a Blue Bay Concierge, a role which has allowed me to build an extensive knowledge of the travel industry. This expertise ranges from airport parking to holiday insurance, so I know how to make your holiday arrangements come together as smoothly as possible.

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Training & Qualifications

  • Sandals & Beaches Specialist
  • AM Resorts Master Agent
  • Almond Resorts Specialist
  • Elite Island Resorts Specialist
  • Couples Resorts Specialist
  • Occidental Resorts Specialist
  • Harlequin Resorts Specialist
  • Dreams Master Agent
  • Secrets Master Agent

In a nutshell.

  • Describe yourself in three words: Fun, Passionate, Crazy
  • Catchphrase: "You do it because you're best at that"
  • Likes: Red wine, David Tennant and spending time with my family
  • Hidden talent: My knowledge of The Beatles
  • Lesser-known fact about you: I had a Blue Peter competition winners badge when I was younger for designing a poster
  • Best feeling in the world: When my daughter gives me a kiss and tells me she loves me for no reason at all
  • Favourite snack: Tea and biscuits
  • What type of hat best describes your personality: A cork hat (also known as a hobbly-bob) as I’m casual, fun and practical. I don’t like little things getting in my way, and I love to see wine corks in front of me
  • If you could have any superpower, what would it be and why: To change into anything I wish because it would be quite fun
  • Best holiday you’ve ever had: Australia Via Singapore

Places I've Been.

What my clients say.

  • Thank you for all you have done for us, Laura has been brilliant
  • Thank you very much for all you have done!
  • Just want to say a big thank you to everyone at BlueBay Travel. My Fiancee and I had a truly wonderful holiday to the Dominican Republic in September and are very grateful for the professional but friendly manner of everyone at Blue Bay.
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From my blog.

Family-Friendly Adventures at Playa Pesquero, Cuba

Posted in Holiday by Laura on

In the north of Cuba sat beachfront lies Playa Pesquero, a resort that has it all. Just half an hour from Holguin Airport, blue Caribbean sea meets white sandy beach accompanied by facilities for all types of Holidaymaker. The perfect spot for my family getaway. Sit back and enjoy these fast facts and top tips from my time at Playa Pesquero.

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