Vicky Shaw

Senior Customer Service Advisor

I have worked in travel for 17 years and love working with people, finding their ideal holiday place to spend time with family and friends. I also feel satisfied when problems arise and I put myself out of my comfort zone to help resolve any issues that may have arisen. Each day in travel is different and that is what I like, to be kept on my toes not knowing what each day is going to bring.

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In a nutshell.

  • Describe yourself in three words: Quiet, friendly, loyal.
  • Catchphrase: "Who wants a brew?”
  • Likes: Holidays, cooking, swimming.
  • Hidden talent: I know the alphabet in sign language.
  • Lesser-known fact about you: I have a twin sister.
  • Best feeling in the world: Spending time with my son and husband.
  • Favourite snack: Anything savoury.
  • What type of hat best describes your personality: A woolly hat.
  • If you could have any superpower, what would it be and why: To have a magic fairy to help keep everywhere clean and tidy.
  • Best holiday you’ve ever had: I’ve not had a bad holiday, my favourite places are Malta and Sorrento.

Places I've Been.