We're proud to be part of The Midcounties Co-operative, the UK's largest independent co-operative society. Midcounties shares our values of putting customers first and doing things better, alongside a commitment to providing unrivalled customer service.
This gives us the freedom to offer you better prices, better service, and ultimately better holidays. We'd call that a win, win, win!
Award-Winning Service
We're extremely proud of (and a little bit smug about) our collection of prestigious awards. But these awards aren't just there to sit on our shelves looking pretty; they're there to reassure you that you're booking with the best. But we won't bang on about it, so you can click the button below to take a gander in our trophy cabinet.
View our awardsCustomer Satisfaction.
It's all well and good us telling you we're awesome, but we know the true berometer of good service is what you guys think. Which is why we're incredibly proud to say we're rated "Excellent" on Trustpilot.
Check our reviewsFirst-hand knowledge
Want to know how many steps it is to the beach? The best places to eat? The best dive spots? That's the sort of stuff that fills our heads. We can answer these, and more queries over on our blogs. This is where the benefit of all our travelling experience is mapped out.
Read our blog meet the teamBook with confidence.
We know booking a break is a big financial commitment. But Blue Bay Travel Ltd are members of The Midcounties Co-Operative. This means your pennies are protected by The Midcounties Co-Operative Consumer Protection Guarantee.
what's the Consumer Protection Guarantee?ATOL Protection.
We only work with ATOL protected suppliers to make sure that what you buy is financially protected. All the flights and flight-inclusive holidays on our websites are financially protected by the ATOL scheme. When you pay you'll be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to:www.atol.org.uk/ATOLcertificate.
More about ATOL CertificatesABTA bonded
Finally, we're are a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask what protction is available.
Financial protectionWhy book with us?
- ✓ Award winning service
- ✓ Unique first-hand knowledge
- ✓ Consumer Protection Guarantee
- ✓ Open 7 days a week from early 'til late
- ✓ Experts in the Travel industry
- ✓ Best prices in the market
- ✓ ABTA Member
- ✓ We only sell ATOL protected Tour Operators Flight Packages
- ✓ Flexible holidays available
- ✓ No long phone queues
- ✓ No premium rate numbers