'us', 'jm', 'es', 'ru', 'cz', 'ee', 'gr', 'it', 'ie', 'tr', 'cy', 'pt', 'fr', 'de', 'bg'

Joanne Sherratt

Senior Customer Service Advisor

I joined Blue Bay Travel's Customer Service Team in May 2021 taking my years of experience in the industry to over 30. During this time I have worked for some of the biggest names in the business and pride myself on delivering exceptional customer service. The best thing about my job is making people's dreams become reality.

send me feedback

In a nutshell.

  • Describe yourself in three words: Honest, fun, and reliable.
  • Catchphrase: “Everything happens for a reason”
  • Likes: Has to be handbags, and cats. You can never have enough of either!
  • Hidden talent: That hidden I really don't have one.
  • Lesser-known fact about you: I love a good colouring book to relax.
  • Best feeling in the world: The sun on your face while relaxing on a sunbed.
  • Favourite snack: Mini Cheddars.
  • What type of hat best describes your personality: A sun hat for my bright and sunny personality.
  • If you could have any superpower, what would it be and why: The ability to talk to my cat in his own language then I could understand why he attacks me.
  • Best holiday you’ve ever had: Boston and New England tour, such amazing history and scenery.