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Deborah Eardley

Customer Service Advisor

I started my travel journey as a YTS over 30 years ago and have never looked back. I've always had a passion to explore the world and help others do the same, whether that be by boat, plane or train. I've worked in many different roles within travel. Over the years there have been many changes in the industry, but, no matter what, there are never two days the same which is what I love about the job!

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In a nutshell.

  • Describe yourself in three words: Chatty, Bubbly, Friendly.
  • Catchphrase: “Every day is a school day”.
  • Likes: Cooking, swimming, wine - oooh I love a nice sauvignon, family holiday's, quality time with my children - going for random drives out with them (anyone that has teenagers will know it gets harder to plan days out as they get older), unplanned adventures are just the best! The list of what I like is endless...
  • Hidden talent: I'm still searching for this one!
  • Lesser-known fact about you: Although I love swimming (I get up at 6am and go to my local leisure centre 3 times a week before I start work) I have a fear of being underwater and have never once dived into a pool.
  • Best feeling in the world: Going on a long winter walk all wrapped up with the children and coming back home to a casserole in the slow cooker. It's the simple things.
  • Favourite snack: Cheese and crackers.
  • What type of hat best describes your personality: A winter bobble hat. Always guaranteed warmth.
  • If you could have any superpower, what would it be and why: Telepathy. Would love to read people's minds.
  • Best holiday you’ve ever had: Well, that's a difficult one as I enjoy all holidays. However, one of my favourites must be a weekend away in North Wales with my partner. We flew the velocity 2 zip line - one of the fastest zip lines in the world! It's a must-do if you're ever in Wales.