Careers at Blue Bay Travel

Personal Travel Advisor

Blue Bay Personal Travel Advisor

Sales Team Leader

As a Sales Team Leader at Blue Bay Travel you will ensure the smooth running of our sales team ship, working alongside fellow travel lovers to help Holidaymakers discover the world.


What you'll get up to
  • Effectively run the sales shift on a daily basis
  • Support the Sales Team and Sales Team Management as required
  • Monitor and develop Sales Team performance and productivity to achieve targets
  • Plan and deliver training to enhance product knowledge and performance
  • Lead ad hoc projects as required
  • Regularly brief the Sales Team to keep them up to date with the latest know-how
  • Effectively communicate with the Sales Team and wider business
What we want from you
  • Positive, can-do approach
  • Excellent written and verbal communication skills
  • Savvy computer skills
  • Accurate numeracy skills
  • The ability to multitask within a fast-paced environment
  • Previous sales experience
  • High level of organisational skills
  • Ability to work well under pressure
  • Previous management experience desired, but not required

Salary & benefits


  • Salary dependant on experience
  • Excellent bonus potential
  • 25 days holiday, rising with service
  • Childcare vouchers
  • Enhanced maternity & paternity leave
  • Travel perks
  • Unlimited tea & coffee
  • Educational trips
  • Service recognition rewards

Working hours

40 hours per week. Shifts include two late shifts per week 12:15-21:30 and one in three weekends


Apply for this position

Online Personal Travel Advisor

Our Online Personal Travel Advisors utilise 'live chat', email and Facebook to establish customer requirements and match them with their perfect holiday.


What you'll get up to
  • Provide holiday quotes and advice via 'live chat', social medial, email and, on occasion, the telephone, that meets the needs of the customer
  • Follow up enquiries to keep all opportunities alive
  • Close sales for happy customers
  • Accurately process customer holiday bookings, meeting legislative requirements and internal guidelines and standards
  • Adhere to company service level agreements, quality check guidelines and scores
  • Ensure that appropriate payments are taken prior to completion of booking, in accordance with Data Protection, PCI Compliance and GDPR
  • Work as a team to ensure that all bookings and tasks are completed to meet company deadlines and targets
  • Consistently achieve key performance indicators./li>
What we want from you
  • Excellent written communication skills
  • Computer savvy
  • Accurate numeracy skills
  • The ability to multitask within a fast-paced environment
  • Previous Sales Experience desired, but not required
  • Highly motivated when working towards a target
  • Previous ‘live chat’ experience desired, but not required
  • Excellent Level of Customer Service
  • High level of organisational skills

Salary & benefits


  • Starting salary £16,300 — rising to £20,500 with service
  • Excellent uncapped bonus potential
  • 20 days holiday, rising to 24 with service
  • Childcare vouchers
  • Enhanced maternity & paternity leave
  • Travel perks
  • Unlimited tea & coffee
  • Educational trips
  • Service recognition rewards

Working hours

40 hours per week. Shifts include two late shifts per week 12:15 ‐ 21:30 and every other weekend


Apply for this position

Personal Travel Advisor

We're always looking for new Personal Travel Advisors to join the Blue Bay Travel cause. Everybody loves a good holiday, and we're way ahead of the crowd in terms of knowledge and finesse. Here you can work alongside likeminded holiday lovers, all under the wing of a bold industry leader. If you want to give your career in travel a little more momentum, you really should drop us a line.

What we want from you

As one of our boss-level Personal Travel Advisors, there are a few key things we like to see under your name:

  • Passion for the travel industry, and all things under sunnier skies
  • Previous sales experience
  • Driven approach to exceeding sales targets
  • Excellent spoken and written English, with enough chops to build rapport
  • A confident, knowledgeable and enthusiastic telephone manner
  • Clear, accurate written English
  • Positive flexibility towards client and business needs
  • Basic PC knowhow, especially emails and Microsoft Office
  • Excellent follow-through skills for converting quotes; we love a good finish
  • Sterling time management
  • Ability to work some evenings and weekends
  • The freedom to travel as needed

What you'll get up to

An average day as one of our Personal Travel Advisors will keep you on your toes:

  • Responding to holiday enquiries by telephone, email and Live Chat
  • Harvesting client requirements to provide excellent advice
  • Following up enquiries to keep all opportunities alive
  • Closing sales for happy customers
  • Ensuring all the bits and bobs are present and correct (flights, hotels, transfers, extras etc.)
  • Makings sure extras and amendments are willed into being
  • Representing the company like a true gentleman (or gentlelady, as the case may be)

Salary & benefits


  • Starting salary £16,300 - £17,500 dependent on experience
  • Rising to £20,500 with service and personal progression
  • Substantial quarterly bonus
  • 20 days holiday, rising to 24 with service
  • Childcare vouchers
  • Enhanced maternity & paternity leave
  • Travel perks
  • Unlimited tea & coffee
  • Service recognition rewards
  • Educational trips

Interested?

We're happy to consider Full and Part Time applications, however we do recommend a minimum of 24hrs a week for this role.


Send us your CV, telling us why you're right for the job.

Apply for this position

Are you more of a lone-wolf? Take a look at Homeworking.

Educational Trips.


Educationals/Familiarisation trips, or loosely called "fam" trips can be a great learning tool for travel professionals. There is no better way of learning about a destination than experiencing it for yourself. We encourage all our colleagues to experience as many different countries as possible to ensure that as a business we are constantly expanding our knowledge base. Educationals do usually involve a lot of hard work, but can be extremely rewarding and worthwhile and an awful lot of fun.

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Service Recognition.


We value the contribution of all of our colleagues and are delighted that we have such a loyal workforce supporting us as we grow from strength to strength. We are pleased that so many have been with us from the very early stages and so we want to reward our colleagues for their contribution, as we recognise the pivotal role they play in making the Company a successful business.

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