Your Journey With Us
Curating a culture that inspires our team to journey with us for life is at the heart of everything we do. Striving to create a fun, friendly, diverse, and rewarding place to work is our jam. From our industry-leading Glassdoor score to our net promoter score of 65, the proof is in the pudding.
We believe there's more to life than just work, eat, sleep, repeat. We are a holiday company after all! From our family friendly policies, including enhanced maternity and paternity practices, to providing our management team with mental health training. In addition, we have on-site mental health first aiders, as well as our commitment to delivering annual cost of living increases. We focus on the things that are most important to you.
Our Values
Some teams might be bashful, sleepy, sneezy, or even dopey. But ours is innovative, knowledgeable, and bold.
We ensure our environment is fun, friendly and full of character, while remaining growth and opportunities focused.
In addition, we're proud to deliver a diverse, rewarding, and driven place to work.
Benefits
Developing your career at Blue Bay Travel comes with some pretty sweet perks. Here are some of our favourites:
- Complimentary accommodation in a wealth of long-haul destinations
- Discounted holidays for you as well as your friends and family
- Discounts on UK Breaks, attractions, and rail travel
- Flexible working (including home and hybrid working)
- A suite of Family Friendly Policies
- 30 days holiday, increasing with service
- Plus, additional leave opportunities such as birthday leave, pet-ternity leave, time off to move home, get married or for your child first day of school
- In-house Mental Health Support
- Employee Assistance Programme
- Team and Company nights out
- Incentives and rewards
- Annual Salary Reviews allowing for cost of living and performance-based increases
- Service recognition and rewards
- Unbeatable bonuses in Sales and Product Management
Top Training
Right from day dot, we're interested in your development. You'll begin a bespoke training programme to ensure you have the knowledge to succeed, whether you're in Sales, HR, Marketing, cake testing, race car driving, or puppy cuddling, well… maybe not those last three.
We regularly hold product, destination, and role specific in-house training sessions. As well as utilising external providers for professional qualifications, because you're never too old to learn. In addition, we offer access to first-class guided learning platforms in our Business Intelligence and Web Development Teams.
Career Progression
As a fast-growing business committed to innovation and growth, new roles materialise, and our first port of call is always to give our current team a chance to slay.
With 65% of our managers having been promoted and trained internally, we pride ourselves in recognising and nurturing top talent. Basically, we know when we're on to a good thing.
They say variety is the spice of life and departmental secondments or internal transfers mean there are lots of professional options ahead of our team. This ensures each member remains engaged and happy, plying their special set of skills in the correct environment. Move over Liam Neeson.
The Right Tools
Our in-house Development and Business Intelligence wizards ensure we stay ahead of the game when it comes to technology and reporting. Our bespoke, easy to use systems are the secret ingredient to ensuring efficiency and enabling our travel fam to do the best work they can.
Access to market leading, exclusive holiday packages, as well as a wide range of tour operators, means our travel gurus are able to fulfil our client's holiday hopes, while achieving their own sales goals.
Personal Travel Consultants
We're on the lookout for experienced travel industry professionals with their own client base and a passion for all things sunshine and good times to join our award winning team.
Find out moreCurrent Roles
Trade Support Advisor
We’re on the hunt for a confident, personable and passionate individual to join our growing Central Operations Team.
- Full Time (37.5 hours per week).
- Starting Salary from £22,500.
- Office Based Only (Trentham, Stoke on Trent).
Benefits
- Excellent in-office environment with incentives, games & team awards Time off on your birthday, pet-ternity leave, time off to move home. Plus many more!
What you'll get up to
Working within our Central Operations function, the role of Trade Support Advisor will be responsible for providing exceptional customer service to our Trade Agent Partners, being their first point of call for any new sales enquiries and post-sale support.
You'll consistently liaise with our partners to provide information on our latest deals, process any changes to their client's bookings and being on hand to service any additional requirements or questions that they may have.
In addition to this, you will also strive to identify opportunities to maximise profit where possible. You'll handle the administration aspects of all Trade bookings, loading them into our back-office systems, providing accurate financial information, updating the system following amendments and producing agent and customer documentation.
You will also be responsible for servicing new sales enquiries and ensuring that you are providing exceptional service to our Trade Agents, to fulfil the needs and requirements of their clients’ holidays. As priority for Trade Sales Calls, it will be your responsibility to ensure that you are demonstrating the Blue Bay sales journey from beginning to end, and on hand to assist via telephone, email and live chat.
Where required, you will also be responsible for working with our Promotions Team to push out new offers via our Trade Facebook Page to ensure that our Trade Agents have first-hand access to our latest offers, imagery, fact sheets and offer cards for their social channels.
What we're looking for
Our team members embody our values. They are fun, friendly and full of character. They are innovative, knowledgeable and bold. And they enjoy working in an environment that is diverse, rewarding and opportunities focused. In addition, for this role, we’re looking for:
The closing date for applications is 30th April. Start date dependant on notice period. Apply now and start your journey with us today!
Apply Now
Central Operations Advisor - 12 Month FTC
Central Operations keep everything running smoothly. From maintaining stock and equipment to booking transport and accommodation for colleague trips, the role is a varied one and no day is the same. We’re on the hunt for a Central Operations Advisor to join our team on a fixed term basis covering maternity leave.
- Full Time (37.5 hours per week).
- Our Central Operations department operates Monday - Friday, excluding bank holidays.
- Starting Salary from £22,500.
- Office Based Only (Trentham, Stoke on Trent).
Benefits
- Excellent in-office environment with incentives, games & team awards Time off on your birthday, pet-ternity leave, time off to move home. Plus many more!
What you'll get up to
You’ll be part of the team that hold everything together. The team is extremely versatile, and their remit is far reaching, every day is different.
You’ll be responsible for ordering and issuing equipment to team members whilst managing and maintaining office stock, making sure everything in the office is safe and fit for purpose. You'll liaise with our external IT provider regarding software and hardware updates, gathering information from them and briefing teams across the business on actions required.
Central Operations are the go-to department for all travel related incentives and perks for the business therefore you'll occasionally book flights and accommodation whilst liaising with external hotelier suppliers.
If any of the holiday suppliers we’re working with, or any of the systems we use are experiencing technical issues, you’ll make sure the relevant departments in the business know about it and you’ll liaise with the supplier or system provider to gain updates on the situation.
What we're looking for
Our team members embody our values. They are fun, friendly, and full of character. They are innovative, knowledgeable, and bold. And they enjoy working in an environment that is diverse, rewarding and growth and opportunities focused. In addition, for this role, we’re looking for:
The closing date for applications is 30th April. Start date of 3rd June. Apply now and start your journey with us today!
Apply Now
Product Executive
The Product department works directly with hoteliers, destination management companies & cruise lines to secure exclusive deals for our customers; the amazing deals you see on our website? Yes, that’s down to them! We’re on the hunt for an experienced and enthusiastic Product Executive to join our award-winning business.
- Full Time (37.5 hours per week).
- Monday-Friday, excluding bank holidays.
- Starting salary from £27,000.
- This position is remote & requires regular visits to our Crawley office & ad-hoc visits to our head office in Trentham, Stoke on Trent.
Benefits
- Excellent in-office environment with incentives, games & team awards. Time off on your birthday, pet-ternity leave, time off to move home. Plus many more!
What you'll get up to
You’ll be part of the team that secures our award-winning deals, supporting our Product and Cruise divisions to achieve our company goals.
The role of Product Executive will be broad and varied; no day will be the same and you’ll be involved in a mixture of projects. From market analysis, liaising with suppliers to problem solving, this role is perfect for someone who has previous experience within the product field and wants to strengthen their skills.
You’ll be responsible for providing support to the team, assisting with the creation of our deals, and working directly with suppliers; you will actively seek and develop new hotelier relationships whilst assisting with current partnerships.
The Product Executive will also handle general administration therefore an eye for detail is key within this role as you’ll also be assisting the team by delivering them the analysis they need in order for them to create the exclusive deals that Blue Bay Travel are known for.
What we're looking for
Our team members embody our values. They are fun, friendly, and full of character. They are innovative, knowledgeable, and bold. And they enjoy working in an environment that is diverse, rewarding and growth and opportunities focused. In addition, for this role, we’re looking for:
Flexible start date. Apply now and start your journey with us today!
Apply Now